Trianz Products Suite
Team: 4 Designers, 2 Product Owners, 15 Engineers
Role: Design Direction, Design Reviews, User Flows and requirements gathering
Trianz is a mid-size technology consulting organization and competes at the highest level by differentiating by bringing Intellectual Property that accelerates client projects. These solutions remove manual work that are repetitive business problems, monitors SLAs, have built-in warning and prediction systems to optimize project costs.
Concierto.cloud - A multi-cloud management platform
Learn more about this award-winning product at https://www.trianz.com/concierto. This tool helps Trianz managed services team manage the health and availability of cloud servers across all customers’ cloud service vendors and providers from a single platform. This tool allows for assigning and mapping all responsible parties to events, escalations, and service routines that track response and resolution time as per service license agreements.
About the users
IT cloud support team
Client-side IT operations leader
Cloud infrastructure engineer
Athena rapid Analytics (ARA) - Platform for connecting Data
Learn more about this tool from the product page - https://www.trianz.com/innovation/analytics/athena-rapid-analytics. This tool allows non-technical users to data upload and connects data from disparate data sources on the AWS Athena platform. This helps data science and analyst teams run queries to get insights and build reports that were previously not possible.
Concierto.cloud CMDB
This is an add-on or stand-alone feature of Concierto App that allows Dynamic Multi-Cloud Configuration Management Database (CMDB) & Asset Management for enterprise clients. This takes away key cloud operations tasks away from core engineering teams to free up their band width to work on higher business value problems.
Concierto.cloud CMDB creates a single source of truth and visibility for a multi-cloud environment as it maintains inventories and relationships at a sub-tenant, tenant, cloud platform, and overall level including on-prem. Further, Concierto.cloud CMDB can also be integrated with APM (Application portfolio management) tools such as DynaTrace and AppDynamics to detect and map casual dependencies across websites, applications, services, processes, hosts, and networks.
